Remarkably, after all these years, Toyota-style kaizen remains poorly understood. This video helps you better understand the power and positive impact that kaizen can have for both the company and its employees. Also, click here and here to learn about two excellent books on Toyota-style … [Read more...] about Kaizen for Business and Human Health
Over the decades, Lean has turned into something very messy and confusing. And lots of bad advice is dispensed for organizations that are starting their so-called "Lean journey," such as shown in the image at right. Below are brief explanations why each piece of advice is bad.Don't Copy … [Read more...] about The Worst Lean Advice
A hallmark of classical management, rooted in batch-and-queue material and information processing, is the existence of a perpetual state of confusion. That is not a good state to be in. People cannot think clearly when they are confused, and so when confronted with problems they rely on … [Read more...] about Business as a State of Confusion
If you observe carefully, you will notice that the people with the best problem-solving skills tend to have poor social skills, while those with the best social skills tend to be poor problem-solvers. The former are curious and go deep into their analysis of a problem to understand its root causes … [Read more...] about How Soft Skills Impair Problem-Solving
"A real irony is that ‘respect for people’ requires that people feel the pain of critical feedback." — Akio ToyodaYes, that's me; the Bad Boy of Lean, el chico malo de Lean. I am an irritant to some Lean movement leaders because I freely challenge their work. As a result, I have a bad … [Read more...] about The Bad Boy of Lean
Who doesn't admire Art Byrne, Orry Fiume, and the other members of the Wiremold senior management team? I've known Art and Orry for many years and continue to be captivated by their accomplishments and that of the entire Wiremold workforce. The Wiremold Company's transformation remains a classic … [Read more...] about Promotion of Lean Must Evolve
In early January 2019, I decided to conduct an experiment to test if a great advocate of human and technical progress is just that, or if it is more comfortable with the status quo. My new book, The Triumph of Classical Management Over Lean Management: How Tradition Prevails and What to Do About It, … [Read more...] about The Shingo Experiment
Fundamentally, what was the development of Toyota's production system about? Why was there a need for it? It was about employees in a small start-up company working to find ways to produce motor vehicles in low volume and at low cost. So what? Well, what that means is TPS was (and is) a lived human … [Read more...] about Fulfillment by Status Quo, Inc.
In Lean management, we speak of the current state, the future state, and the ideal state. But what about the past state? Why isn't the past state also of interest? It should be, because the past informs the present -- the current state -- which in turn determines the probability of achieving desire … [Read more...] about What About the Past State?