An article in The Chronicle of Higher Education describes the abilities that employers say they want in college and university graduates. Part of the job of faculty who develop courses and programs is to be responsive to this stakeholder, as well as students who seek a degree in order to get a job. … [Read more...] about What Employers Want
Have you ever said or heard other people say that they had only 3 or 4 really good professors when they were an undergraduate student, out of the 40 or so professors they experienced over four years? Why are only 10 percent of professors remembered by students as having been really good? I have … [Read more...] about Are You Satisfied With 10 Percent?
If you are a Lean advocate and graduate of higher education, I would like to hear from you – the voice of the (student) customer. What Lean principles and practices do you think teachers should apply to their teaching? Why? And what will be the benefit to students? … [Read more...] about Let’s Hear From Some Graduates!
Referring to students as customers is a contentious issue among faculty. I have heard a lot of different arguments both ways, but the fact is that higher education is a buyers' market. Also, over the years, I have noticed that students increasingly think of themselves as customers. If they do, … [Read more...] about Student as Customer