What Everyone Misses

The five slides below are from my 2010 Lean leadership training workshop (Module 1a of 4). The purpose of this module was to educate top leaders in the things they likely do not understand or misunderstand about Lean management — the things that almost everyone missed then, as well as today.

The three slides showing quotes from Toyota leaders were meant to debunk the notion among leaders participating in the workshop that it is easy to transition from classical management to versions of Lean management that mirror Toyota’s management thinking and practice, and that they had to do much more than just delegate it — they had to participate to learn it and to lead it.

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